How to Change SRD Phone Number Without Application ID 2023 : Learn Now

How to Change SRD Phone Number : The South African Social Security Agency (SASSA) facilitates the modification of contact information, specifically cellphone numbers, for recipients of the Social Relief of Distress (SRD) grant. Learn how to update your details without an application ID.

Approvals for August 2023 Begun: Check Your SASSA R350 Grant Status

For individuals facing the challenge of a lost application ID but needing to alter their phone number, this article provides a step-by-step guide to facilitate the update of SRD grant contact details.

See also: South Africa’s SRD Grant Extended for Another Year to Aid Vulnerable Citizens

How to Change SRD Phone Number Without Application ID

To change your cellphone number linked to the SRD grant, follow these steps:

1. Visit SASSA SRD Grant Contact Details Page: Access the dedicated page on the SASSA website.
2. Enter Your ID Number: Input your ID number without spaces.
3. Enter Your Application ID: If available, fill in the application ID. Otherwise, the process of finding it will be covered shortly.
4. Click “Submit”: After filling in the required fields, click “Submit”.
5. Enter Your Email and New Cellphone Number: Provide the new contact information.
6. Select the Reason for the Change: Choose the reason for altering your cellphone number.
7. Receive and Enter an OTP: Verification via OTP sent to the new cellphone number is essential.
8. Final Submission: Click “Submit” to update your contact details.

Finding Your Application ID:

Retrieve your lost Application ID through these steps:

1. Visit SASSA SRD Grant Status Check Page: Access the specific page on the SASSA website.
2. Enter Your ID Number: Input your ID number without spaces.
3. Enter Your Old Cellphone Number: Input the number used during the SRD grant application.
4. Find Your Application ID: Your Application ID will appear for further phone number change procedures.

See also: South Africa Extends COVID-19 Social Grant Until 2025

Important Notes About SRD Grant

• Ensure RICA Process for ATM cardless payment method.
• Payments are made only to the account holder’s bank account to prevent fraud.
• Contact the SASSA call center at 0800 60 10 11 to update details, but expect longer waiting times.
• Limit of one contact detail update request within 24 hours.

See also: Breaking News: Sassa R350 Social Relief Grant to Be Canceled – Stay Informed

Conclusion

Updating your SRD grant contact details, including your cellphone number, is an accessible process through the SASSA website. Retrieving a misplaced Application ID is also feasible. Keeping this information up-to-date is crucial for the smooth receipt of SRD grant payments.