Location: Northern Limpopo Wellness Assistant
Employment Type: Permanent
Published: 1 day ago
Introduction Wellness Assistant
Join our team at Clicks Mvusuludzo and become part of a dynamic environment where exceptional service meets wellness expertise. We’re seeking a Wellness Assistant dedicated to providing knowledgeable guidance on healthcare, nutrition, and supplementation to maximize sales and foster customer loyalty.
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Duties & Responsibilities
Job Objectives:
- Provide exceptional customer service by proactively assisting customers with their health and supplement needs.
- Offer tailored advice on healthcare, nutrition, and supplement products to meet individual customer requirements.
- Drive sales targets by promoting a diverse range of brands through cross-selling and upselling strategies.
- Maintain stock availability in healthcare aisles and adhere to stock management principles to optimize sales.
- Ensure hygiene and cleanliness standards are upheld to enhance the shopping experience.
- Implement effective product merchandising according to guidelines.
- Adhere to store operating procedures and share product knowledge with relief staff for consistent service.
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Knowledge:
- Desirable: Basic health, fitness, and supplement product knowledge.
- Essential: Understanding of retail store operations principles including stock management and merchandising.
Skills:
- Essential: Strong communication and interpersonal skills.
- Customer service and sales orientation.
- Proficiency in merchandising.
- Desirable: Basic computer literacy.
Competencies:
- Essential: Relating and Networking, Persuading and Influencing, Delivering Results and Meeting Customer Expectations.
- Desirable: Following Instructions and Procedures, Presenting and Communicating Information, Achieving Personal Work Goals and Objectives.
Desired Experience & Qualification
Experience:
- Essential: Minimum 1 year related experience with customer-related training.
- Desirable: Experience in sports nutrition and vitamin-related products.
Education:
- Essential: Matric with 50% English, 50% Maths / 60% Maths Lit, and a pass in Physical Science or Life Science.
- Desirable: Qualification in sports/fitness/nutrition.
Join us in promoting wellness and delivering exceptional service to our valued customers. Apply now to embark on a fulfilling career journey with Clicks Mvusuludzo!
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