Are you ready for an exciting opportunity as an Intern Admin Clerk/Receptionist? Lancet Laboratories is seeking a qualified candidate to join our team on a Fixed Term Contract basis at our Richmond – Pre Analytical location.
Job Overview:
In this role, you’ll play a vital part in ensuring smooth operations by managing the reception and administrative tasks. Your responsibilities will include efficiently handling sample reception, distribution, and processing, all while adhering to standard procedures to guarantee accurate information capture.
Minimum Requirements:
- High School Diploma (Grade 12)
- BSc Degree (Advantageous)
- 0-1 Years of Relevant Work Experience
Desired Qualities:
- Computer Literacy
- Familiarity with Laboratory Information Systems
- Understanding of Organizational Policies and Procedures
Key Responsibilities:
- Organize and prioritize sample distribution to laboratories/sites following established procedures.
- Accurately process sample registrations and address queries according to standard protocols.
- Monitor and dispatch specimens for processing while adhering to turnaround time guidelines.
- Conduct hospital rounds to distribute reports and collect samples.
- Efficiently manage administrative queries and customer complaints for timely resolution.
- Track courier deliveries of samples and ensure compliance with procedures.
- Identify and address challenges in the pre-analytical laboratory process.
- Maintain cleanliness and equipment readiness in your work area.
- Manage the reception area, assist clients, and offer exceptional customer service.
- Handle cash transactions, following established procedures.
- Document incidents, customer complaints, and actions within the laboratory management system.
- Adhere to company uniform protocols and dress code.
Qualities You Should Possess:
- Ability to manage nervous or distressed patients with empathy.
- Thriving in a fast-paced environment.
- Team player mentality.
- Excellent communication and interpersonal skills.
- Attention to detail and confidentiality.
- Customer-oriented mindset.
- Flexibility and patience.
- Business numeracy skills.
Benefits:
Compensation will be commensurate with your qualifications and experience.
COVID-19 Vaccination Policy:
At Lancet Laboratories, safety is paramount. As part of our commitment to protecting our employees and community, we require applicants to provide proof of full vaccination and agree to booster shots as per the country’s vaccination policy changes. This policy will be applied during the application screening process.
If you’re ready to embark on a fulfilling role as an Intern Admin Clerk/Receptionist at Lancet Laboratories, don’t miss out on this opportunity. Apply now to be part of our dedicated team!
PLEASE NOTE
- Closing date: 8/28/2023 12:00:00 AM
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