Department of Home Affairs Hiring 20 Mobile Officers: Earn R308,154 – R362,994 Per Annum

Home Affairs :Location: South Africa
Number of Vacancies: 20
Closing Date: 01 July 2024

About the Department of Home Affairs

The Department of Home Affairs (DHA) is dedicated to citizen empowerment, inclusivity, economic development, and national security. It aims to be an efficient custodian of citizenship and civil registration while managing international migration securely and strategically.

Position Overview: Mobile Officer

The DHA is looking for committed, passionate, and talented individuals to join their team as Mobile Officers. This role involves supervising and administering the daily operations of Civic Services functions within Mobile Offices, including Identity Document, Birth, Marriage, and Death (BMD), and Passport application processes.

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Key Responsibilities

Successful candidates will be responsible for:

• Supervising and monitoring operations at various service points.
• Managing client queues and daily office operations.
• Maintaining and inspecting the Mobile Office to ensure it is in optimal condition.
• Implementing effective risk and compliance practices.
• Facilitating client services at service points.
• Operating specialized equipment in both front and back office settings.
• Driving the mobile unit to designated service points and ensuring timely setup.
• Assisting clients with embarking and disembarking from the mobile unit, especially those with disabilities.
• Maintaining relationships with internal and external stakeholders.
• Supervising resources within the unit.

Vacancy Locations

1. Eastern Cape:

• Humansdorp
• Cleary Park
• Stutterheim

1. Gauteng:

• Heidelberg

1. KwaZulu-Natal:

• Ethekwini
• Kokstad
• Nongoma

1. Limpopo:

• Polokwane
• Groblersdal
• Praktiseer

1. Mpumalanga:

• Mapulaneng
• Mkobola

1. Northern Cape:

• Kuruman
• Jan Kempdorp
• Springbok
• Calvinia
• Prieska

1. Western Cape:

• Beaufort-West
• Vredenburg
• Vredendal

Minimum Requirements

• An undergraduate qualification in Public Administration, Public Management, Business Administration, Administrative Management, Operations, Human Resources, or Business Management at an NQF Level 6.
• An NQF Level 7 qualification in Bachelor of Administration, Business Administration, B-Tech, or Advanced Diploma in related fields is an added advantage.
• One year of clerical experience and experience in a client service environment is advantageous.
• Sound knowledge of Batho Pele Principles.
• A valid driver’s license (Code 10) and a Professional Driving Permit (PDP).
• Basic knowledge of Public Service Regulations, Civic Services operations, and relevant legislation.
• Strong communication, interpersonal, time management, problem-solving, planning, organizing, supervisory, report writing, and computer literacy skills.
• Willingness to travel extensively.

How to Apply

Applications must be submitted online or through the nearest Regional Offices of the Department of Employment and Labour (Labour Centres). Applicants should follow these steps:

1. Online Application:

• Visit essa@labour.gov.za and search for the opportunity by province and town (e.g., mobile officer).

1. Offline Application:

• Submit applications to the specified postal or physical addresses of the DHA offices in the relevant provinces (details provided below).

Contact for Enquiries:

• System Enquiries: PES@labour.gov.za
• Work Opportunities Enquiries:
• Vusi Mazibuko: 082 886 9627
• Siphamandla Xaba: 076 983 8905
• Call Centre for System Enquiries: 086 010 1018

Postal and Physical Addresses:

• Eastern Cape: Private Bag 7413, King Williams Town, 5600 / 11 Hargreaves Avenue, King William’s Town, 5600
• Gauteng: Private Bag X108, Braamfontein, 2017 / 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017
• KwaZulu-Natal: Private Bag X09, Pietermaritzburg, 3209 / 181 Church Street, Pietermaritzburg 3209
• Limpopo: Private Bag X9517, Polokwane, 0700 / 89 Biccard Street, Polokwane, 0699
• Mpumalanga: Private Bag X11264, Nelspruit, 1200 / 29 Bester Street, Nelspruit, 1200
• Northern Cape: Private Bag X6073, Kimberley, 8300 / Quantum Leap Building, 69 Du Toitspan Road, Kimberley, 8300
• Western Cape: Private Bag X9103, Cape Town, 8000 / 4th Floor FairCape Building, 56 Barrack Street, Cape Town, 8000

Notes for Applicants

• Submit applications on the New Application for Employment Form (Z.83) available at www.gov.za.
• Ensure the application form is fully completed and accompanied by a comprehensive CV, detailing employment periods, duties, and references.
• Indicate full details of the driver’s license and PDP on the application.
• Shortlisted candidates will need to provide copies of their ID, driver’s license, PDP, and qualifications before the interview.
• Appointed candidates will undergo a probation period and must obtain security clearance.

Commitment to Excellence

The DHA seeks individuals committed to delivering modern, world-class services and aligning with the National Development Plan’s priorities. Preference may be given to unemployed youth or graduates living near the office location.

Selection Process

Candidates will undergo interviews, technical assessments, and employment suitability checks. Appointed persons must complete a prescribed probation period and obtain the necessary security clearances.

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