Capitec Bank’s Client Service Champion SA Careers

Location: Various Branches
Company: Capitec Bank Ltd

Capitec Bank Ltd is seeking dedicated individuals to join their team as Client Service Champions at various branches. This full-time position offers an exciting opportunity to engage with clients and ensure a smooth and efficient branch experience.

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Contents

0.1 Job Purpose
0.2 Minimum Requirements
0.3 Ideal Candidate
0.4 Qualifications
0.5 Skills and Knowledge
0.6 Employment Conditions

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Job Purpose

As a Client Service Champion, you will:

Warmly welcome clients and manage the flow within the branch.
Provide exceptional service by assisting clients with ATM usage and guiding them through remote or self-service transactions.

Minimum Requirements

Education: Possess a Grade 12 National Certificate.
Experience: No prior experience required.

Ideal Candidate

While no prior experience is necessary, the ideal candidate will have:

At least 1 year of client service experience in retail, finance, or banking.

Qualifications

Minimum: Grade 12 National Certificate / Vocational.
Preferred: Same as minimum.

Skills and Knowledge

To excel in this role, you should possess:

Basic math skills.
An understanding of Capitec Bank’s products and internal processes.
Strong communication abilities.
Proficiency in Microsoft Word, Excel, and Outlook.
Interpersonal and relationship-building skills.
Problem-solving capabilities.
Attention to detail.

Employment Conditions

Clean Criminal and Credit History: Candidates must have no criminal or credit history.
Fingerprints: Must be detectable and recognizable by Capitec’s electronic banking system.
Diversity and Equity: Capitec values diversity and aims to achieve employment equity goals through these appointments.

Closing Date: Not specified

Capitec Bank Ltd offers a dynamic and supportive work environment where you can develop your skills and grow your career. If you meet the above requirements and are passionate about providing excellent client service, apply today to become a part of the Capitec team.