Appealing Disapproved Results for SASSA Disability Grant Applicants’ Rights

SASSA Disability Grant

South African Social Security Agency (SASSA) provides various social grants, including disability grants, to eligible individuals. If an applicant for a disability grant receives a disapproved result or has their application rejected, they do have the right to lodge an appeal. This is an important aspect of the social grant application process to ensure that individuals who are genuinely in need of assistance receive the support they require.

 The appeal must be lodged within 30 days after receiving rejection letter and the process of reviewing the appeal also takes 30 days. If the applicant does not understand the rejection reasons they have a right to ask SASSA officials to provide clarity. 

All approved disability grant beneficiaries receives an increased R2090 monthly by the Minister of Treasury October 2023, due to budget review.

Applicant must note that SASSA works together with the professional medical contracted doctors who are ensuring that qualifying applicants gets the disability grant. SASSA medical contracted doctors works under the supervision, approved regulations and guidelines by SASSA and the department of Health. 

It is only a SASSA medical contracted doctor that conduct the assessment and submit a report to SASSA which determines whether the applicant qualify for a temporary or permanent disability grant. The assessment report is based on the information presented to the doctor and physical assessment also is conducted.

The applicant must meet the following requirements:

1)    Must be a South African citizen; permanent resident or refugee permanently residing in South Africa.
2)    Must be 18 to 59 years of age;
3)    Must undergo a medical or functional assessment confirming disability and;
4)    Must provide clinical information or referral form confirming disability;
5)    Must provide a referral form duly completed by a treating facility or practitioner if previously rejected on medical grounds;
6)    The applicant and spouse must be subjected to the Means Test;
7)    Must not be maintained or cared for in a State-funded institution;
8)    Must not be in receipt of another social grant in respect of himself or herself;
9)    Must submit a 13-digit barcoded identity document or the smart ID card for self and spouse. In the absence of an ID or a birth certificate, an alternative identification prescribed by SASSA will be acceptable.

For more information contact toll free during working days/hours 0800 60 10 11/ [013] 754 – 9428/9363 during working hours Monday – Friday, and whatsapp 082 046 8553.

Social grants payment enquiries to Postbank, toll free [0800 53 54 55] whatsapp [073 806 1631].

Media enquiries
Mr. Senzeni Ngubeni,
SASSA Mpumalanga Spokesperson.
E-mail: sends e-mail)

To lodge an appeal for a disapproved disability grant application with SASSA, the applicant typically needs to follow a specific procedure. The details of this process may change over time, so it is essential to check the latest information on the SASSA website or contact the nearest SASSA office for the most up-to-date guidelines and requirements.

However, as of my last knowledge update in January 2022, here are some general steps an applicant might follow to lodge an appeal for a disapproved disability grant application:

  1. Obtain the appeal form: Applicants can request an appeal form from the SASSA office or download it from the SASSA website.
  2. Complete the appeal form: Fill out the appeal form accurately and provide all the necessary information and documentation to support your case.
  3. Submit the appeal: Submit the completed appeal form, along with any required supporting documents, to the SASSA office where you initially applied for the disability grant. Make sure to keep copies of all documents for your records.
  4. Await a response: After submitting the appeal, SASSA will review your case and make a decision. They will communicate the outcome of your appeal to you.

It’s crucial to ensure that you meet all the requirements and provide any additional information or documentation that can help support your appeal. Keep in mind that the appeal process may take some time, so be patient during this period.

Since procedures and requirements may change, it’s advisable to check the latest guidelines on the SASSA website or contact SASSA directly for the most current and accurate information on how to appeal a disapproved disability grant application

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